ISO:9001 – Quality Matters to Complete Cooling Systems
It’s true. We are committed to providing a quality service in everything we do. From handling enquiries politely and arranging site surveys, to providing comprehensive quotations and installing systems with minimal fuss to you and your business.
In 2018 we achieved ISO 9001:2015 status, which means we can demonstrate to external parties how quality control is intrinsic to everything we do.
At Complete Cooling Systems Ltd we pride ourselves on being a small, family managed business; one that can go the extra mile and provide exceptional customer service.
Every new installation customer is asked (politely!) to complete our brief customer satisfaction survey so we can really find out about our strengths and weaknesses. We are so proud to receive compliments time after time on our customer service, timely assistance and politeness of engineers!
We appreciate all customer feedback – good and bad. We ensure all feedback is acted upon as part of our continuous improvement programme.